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Frequently-asked questions

What are the opening hours?

  • Customer service and support: 8:00 am – 5:00 pm.Platform is open for use 24/7

What documents are needed for registration?

  • Fill out the form
  • Attach Chamber of Commerce certificate no older than 30 days
  • Identity document of the legal representative

Who can be part of Myflowers.online?

  • Professionals from the floricultural sector, flower producers and buyers.

What’s included with membership?

  • You can check all the membership information here.

How do I offer my products?

  • Write to our technical support in Contact

Who set the sale price of the product?

  • The seller.

How are logistics services requested?

  • Through our contact. Click here.

How much time has the vendor to cancel an offer?

  • At any time, as long as it has not been sold.

How much time has the buyer to cancel an order?

  • Cancellations can be made up to 10 minutes after placing an order.

Can it be auctioned?

  • No.